Career first, company second

We want you to grow and develop both personally and professionally. That’s why we invest in the education of our team members, regardless of whether they stay with us or not. In partnership with local, accredited universities, our TELUS International University (TIU) program offers team members the opportunity to complete their education/degree through subsidized tuition and classes taught onsite.

In addition, we offer numerous cloud-based tools and on-demand learning opportunities to help you advance your career on a continual basis.

Family is a priority

Whether it’s extending health insurance benefits to our team members’ families (including their parents), offering onsite daycare in certain locations, or encouraging our team members to bring their families to work, we know that family matters to our people.

We speak your language

We take great pride in our multilingual capabilities and welcome team members with a passion to serve customers in different languages. In Europe, we take the time to invest in near-native speakers to level up their language skills. Likewise, in Central America, our intensive English-language training programs help team members reach higher-value opportunities.

We have amazing workspaces

From themed meeting rooms and fitness facilities to onsite movie theaters and well-stocked libraries, we know that the quality of office space matters. We focus on creating innovative workspaces that inspire our people and serve as a daily reminder to think differently. Our team members work hard, so it’s important to create fun and relaxing spaces just for them.

It’s in our nature to care

Giving back to the community is part of our caring culture, and we do it like no other BPO in the industry. This includes building entire villages and schools from the ground up as part of our TELUS Days of Giving. We believe in helping our team members make meaningful social change in their own backyards.

We say thank you

We know that it’s our team members who make our company truly special, and our caring culture comes to life because of them. From team events and awards to Friday treats and client incentive programs, we make sure to recognize good work and say “thank you” on a regular basis.