Our customers & partners
Your trusted brand ambassador
The moment we launch a client program, we become more than a vendor. Our goal is strategic outsourcing partnerships that emulate your brand promise in our service delivery centers.
We strive to embody your company culture and operations
From the most advanced skills and language training programs to branded contact center floors, to engagement and recognition programs, we become your true brand ambassador – and a vital part of your team. Our customers, many of whom have won customer experience recognition from J.D. Power, Consumer Reports, and other third parties, include:
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Google
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Zynga
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Supercell
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Koodo mobile
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Ooma
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TXU Energy
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Finning
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TELUS Communications
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A leading fitness wearables brand
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A global pioneer in the transportation sharing economy
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A top-five global computer manufacturer and retailer
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One of the world’s largest credit card companies
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Household name retail giant
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Top global car rental company
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One of the largest providers of prepaid card solutions
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A leading healthcare technology provider
Customer case studies
- • Case study: Reprogramming tech support through agent engagement
- • Case study: Boosting chat sales over $1.2 billion for multinational technology company
- • Case study: Wearables technology – achieving customer satisfaction in high-tech
- • Case study: European travel company centralizes back-office and support for costs savings and quality
- • Case study: Procurement: Supply chain transformation reduces costs and improves quality
- • Case study: Ooma – from VoIP start-up to industry leader
- • Case study: Europe’s third largest airline achieves customer service consolidation
Our technology partners
To deliver the best products and services to our clients, we have partnered with a number of the top technology providers, including:
- APRIO – secure, cloud software for paperless board meetings
- ASG – cloud and content systems for IT optimization
- Cisco Systems – contact center and CTI
- Google – cloud computing and collaboration tools (watch our President and CEO at Google Horizon)
- Oracle – contact center and CRM systems
- Qlik – business intelligence (BI) software
- Salesforce – CRM solutions
- Verint – text and speech analytics (watch our partner video)
- VMware – cloud computing and platform virtualization software
- Workday – cloud applications for HR and finance
Integrated BPO and ITO solutions
Learn about our outsourcing services:
Partner quote
The Cloud Delivered Desktop from Dizzion enhances agent capabilities to provide responsive and efficient customer care; it also enables TELUS International clients to locate their customer service programs in any location without having to buy or upgrade legacy equipment and applications.
Contact an
outsourcing expert
Let us answer your questions, provide more details, or share our industry expertise.
Get in touch